Surgery Opening Hours
Telephone Opening Hours
Out of Hours Services
Non-urgent advice: Out of Hours
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
In case of a life-threatening emergency, please dial 999.
Finding Us
Darlington,
Country Durham,
DL3 7JR
Non-urgent advice: Public Transport
Non-urgent advice: Parking
Accessibility
- Step-free access from our car park and to all consulting rooms in the surgery (via lift)
- Disabled parking spaces for use by disabled badge holders
- Hearing aid loop system installed
- Guide dogs are welcome
Complaints
Talk to us
Every patient has the right to make a complaint about the treatment or care they have received at Blacketts Medical Practice.
We understand that we may not always get everything right and, by telling us about the problem you have encountered, we will be able to improve our services and patient experience.
Who to talk to
Most complaints can be resolved at a local level. Please speak to a member of staff if you have a concern and they will assist you where possible. Alternatively, ask to speak to the Practice Manager, but note this may need to be a booked appointment.
A complaint can be made verbally or in writing. A complaints form is available from reception.